Rental Ts and Cs

Rental Process and procedures

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If you’re renting with us for the first time we’ll need you to open an account with us by doing the following:
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First time renters

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- complete an application form which you can find and fill in online and submit. Processing and approving the application take about 24-48 hours.

- Proof of residency with a copy of your ID /passport
- You will need to bring an original of your ID on every collection

- please provide credible references who are active on social media and will have no problem being contacted should we have any issues with your profile or can not get hold of you.

- proof of residency can be the following;

  1. Utility bill

  2. Bank statement

  3. Lease or rental agreement

  4. Telephone or cellphone statement

  5. Affidavit ( if staying in someone's house and all the bills are in their name, they

    will need to provide their ID and and proof of residency with signed affidavit stating that they are aware of the submission of their documents and that you do stay with them)

Booking of gear

Once your account has been opened, you are welcome to submit a gear rental request form you can find online using the same link. Once submitted, someone will be in touch with you to go over your request and process it, this is the quickest and best way to book equipment as your booking won't get lost on whatsapp chats or emails.

Alternatively you are welcome to enquire about available gear through whatsapp or email or phone call.

Please remember to always bring along your ID when collecting. Collection and returning of equipment

  1. Collection of booked equipment can be done a day before your booked date between 2pm and 6pm and returned the day after your last booked date between 09am and 12 noon.

  2. Collection can also be done the day of your shoot/booked date from 6am and returned the day after your last booked date between 9am and 12 noon.

  3. Please always bring your original ID when collecting your gear.

  4. If someone is collecting on your behalf, they will need to bring along their ID and

    you will be required to let us know in writing through email.

    Returning equipment

The customer agrees that they will return the rented equipment before 12.00am on the day after the rental expiration date with all accessories and parts belonging thereto to the offices of the company in the same condition the same was received.

The customer also agrees that should they not return the equipment on time they will be held to pay a 50% charge of the full invoice on the currently rented equipment.

Payment methods:

  1. EFT ( funds need to reflect in the account before gear is handed to you)

  2. Cash

  3. Speedpoint

Account holder: AANDR PRODUCTION STUDIO (PTY)
Account number: 1186465352
Account type: Current account
Branch code: 198765
Product type: BUSINESS BANKING PAYU


Late Gear Return

 

The customer agrees to return the rented equipment before 12:00 PM on the day after the rental expiration date, with all accessories and parts, to the company's offices in the same condition as received.

The customer also agrees that if they fail to return the equipment on time but still return it on the expected date, they will be charged 50% of the full invoice amount for the currently rented equipment.

Should the customer fail to return the equipment for more than 24 hours past the due date, the company will charge a full daily rate for each day the equipment is not returned.